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Comparison EKOM AI vs. Be Heard Data, Analytics and Insights Vendor Comparison

EKOM AI and Be Heard are Data, Analytics and Insights vendors.

ekom.ai
EKOM AI Automates product data for digital merchandising They focus on AI & Predictive Intelligence and Retail & Merchandising Optimization.

gobeheard.com
Be Heard Analyzes customer interactions for actionable insights. They have no reported specialities.

EKOM AI or Be Heard?
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EKOM AI

"Automates product data for digital merchandising"
Focused on AI & Predictive Intelligence and Retail & Merchandising Optimization .
EKOM AI enhances digital merchandising by automating product data management. It ensures that your product detail pages (PDPs) are structured and synced, making them easy for both AI and shoppers to find. This process eliminates manual workflows and costly data errors, while maintaining data integrity and compliance.

Key Features & Benefits

Automated Page Enhancements
EKOM AI claims that it automatically updates product pages in real time, optimizing keywords, metadata, and descriptions to ensure higher rankings.
Scalable Catalog Management
EKOM AI claims that it effortlessly scales with any e-commerce business, optimizing product data from 100 to millions of SKUs without extra manpower.
Quick Go-live Process
EKOM AI claims that it significantly reduces the time for new products to go live, allowing businesses to capture market demand faster.

Be Heard

"Analyzes customer interactions for actionable insights."
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Beheard Labs gives marketers real-time insights into customer interactions through AI, enabling immediate, informed actions. The platform equips brands to predict churn and enhance customer relationships, integrating seamlessly with various communication channels. By analyzing live conversations, it provides deep customer understanding, aiding retention and personalizing customer engagements.

Key Features & Benefits

Actionable customer insights
Beheard Labs claims that they deliver actionable customer insights in minutes, enhancing customer understanding and response times.
Reduces customer churn
Beheard Labs claims that their platform predicts and reduces customer churn, helping brands retain more customers.
Continuous brand sentiment
Beheard Labs claims that they continually measure brand sentiment, allowing brands to stay informed about customer perceptions.
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