Alida
"Create engaged communities for customer feedback insights."
Focused on
Customer & Market Intelligence and AI & Predictive Intelligence
.
Alida helps marketers by creating engaged communities for collecting actionable customer feedback. This provides data directly from opted-in users. Marketers can quickly iterate campaigns, refine product designs, and enhance customer experiences using ongoing insights generated from these communities. It simplifies data collection, breaking down silos to offer a clarified view of customers.
Key Features & Benefits
Community-Centered Approach Advantage
Alida claims that its community-centered approach enables faster and reliable customer feedback at scale.
Access & Quality Assurance
Alida claims that it provides always-on access to opted-in samples, ensuring a response rate of 25-60%.
Scalable Research & Insights
Alida claims that their platform allows testing and validating with representative audiences without constraints.