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Comparison Consumer Edge vs. Be Heard Data, Analytics and Insights Vendor Comparison

Consumer Edge and Be Heard are Data, Analytics and Insights vendors.

consumeredge.com
Consumer Edge Provides granular insights into global consumer spending behavior. They focus on Customer & Market Intelligence.

gobeheard.com
Be Heard Analyzes customer interactions for actionable insights. They have no reported specialities.

Consumer Edge or Be Heard?
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Consumer Edge

"Provides granular insights into global consumer spending behavior."
Focused on Customer & Market Intelligence .
Consumer Edge offers in-depth insights into consumer spending patterns across global markets. Through its extensive network of data sources, the company helps marketers tap into detailed consumer purchase data, offering valuable context for strategic decisions. Their data helps track market share, competitive benchmarks, and customer loyalty trends effectively.

Key Features & Benefits

Lightning-fast data delivery
Consumer Edge claims that their Basketview product offers lightning-fast delivery of CPG-tagged consumer purchase data.
Holistic market understanding
Consumer Edge claims that they provide a holistic global market understanding with data spanning 5 continents and 40K merchants.
Unmatched data customization
Consumer Edge claims that they lead in data customization, tailoring data outputs to match client strategic needs.

Be Heard

"Analyzes customer interactions for actionable insights."
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Beheard Labs gives marketers real-time insights into customer interactions through AI, enabling immediate, informed actions. The platform equips brands to predict churn and enhance customer relationships, integrating seamlessly with various communication channels. By analyzing live conversations, it provides deep customer understanding, aiding retention and personalizing customer engagements.

Key Features & Benefits

Actionable customer insights
Beheard Labs claims that they deliver actionable customer insights in minutes, enhancing customer understanding and response times.
Reduces customer churn
Beheard Labs claims that their platform predicts and reduces customer churn, helping brands retain more customers.
Continuous brand sentiment
Beheard Labs claims that they continually measure brand sentiment, allowing brands to stay informed about customer perceptions.
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