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Comparison Vibes vs. Novel Email and SMS Marketing Vendor Comparison

Vibes and Novel are Email and SMS Marketing and Mobile Marketing vendors.

vibes.com
Vibes Integrates SMS, MMS, and mobile wallet communication. They focus on Mobile Engagement & Messaging and Personalized Messaging & Promotions.

novel.com
Novel Build digital wallet passes for eCommerce and retail. They focus on Mobile Engagement & Messaging.

Vibes or Novel?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Vibes

"Integrates SMS, MMS, and mobile wallet communication."
Focused on Mobile Engagement & Messaging and Personalized Messaging & Promotions .
Vibes streamlines customer engagement through comprehensive mobile messaging solutions including SMS, MMS, RCS, and mobile wallet. It focuses on building lasting customer interactions and improving loyalty without app dependencies, using extensive analytics for campaign insights and optimization. Offers direct carrier connections for fast, reliable messaging delivery.
Who are your typical customers?
Medium businesses
Large businesses
Enterprises
What verticals do your typical customers belong to?
Retail & E-commerce
Financial Services
Travel & Hospitality
How do you collect and monitor consumers and their data?
I can’t answer
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Weeks
What does a client need to install to start using your service?
Manual API Integration
How do you provide customer service?
Dedicated account manager
Email support
Phone support
How do brands measure the success of a campaign using your platform?
Customer Engagement
What integrations do you offer?
E-Commerce Platforms
CDPs
Consumer Messaging
What is your pricing model?
Subscription-based
Tiered pricing
Custom contract pricing

Novel

"Build digital wallet passes for eCommerce and retail."
Focused on Mobile Engagement & Messaging .
Novel enables marketers to connect with customers via Apple and Google wallet passes, directly on their phones. By using push notifications, marketers can bypass crowded email inboxes and SMS, driving engagement without needing a separate app. It's straightforward to integrate with tools like Shopify and expand loyalty programs.

Key Features & Benefits

Higher read rate
Novel claims that their push notifications have a higher read rate than Email & SMS, ensuring better customer engagement.
Seamless integration
Novel claims that their wallet passes easily integrate with existing retention tools for effortless customer engagement.
Loyalty enhancement
Novel claims that their multi-level pass configurations enhance loyalty programs for increased customer retention.
Compare all Email and SMS Marketing Vendors Head-to-Head