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Comparison Sinch vs. Novel Email and SMS Marketing Vendor Comparison

Sinch and Novel are Email and SMS Marketing vendors.

sinch.com
Sinch APIs for SMS, Voice, Email, Video communications They have no reported specialities.

novel.com
Novel Build digital wallet passes for eCommerce and retail. They focus on Mobile Engagement & Messaging.

Sinch or Novel?
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Sinch

"APIs for SMS, Voice, Email, Video communications"
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Sinch provides APIs that connect marketers with customers through messaging, voice, email, and video. These APIs simplify integrating communication tools into existing systems. By supporting a wide range of formats and channels, Sinch allows businesses to stay connected with customers in a scalable and reliable way.

Key Features & Benefits

Trusted by top enterprises
Sinch claims that their CPaaS solution is trusted globally, being named a Leader in Gartner's Magic Quadrant for CPaaS, enhancing their credibility.
Comprehensive communication network
Sinch claims that their Super Network is the most direct, secure, and reliable tier-1 network, trusted by over 150,000 businesses worldwide.
Innovative customer solutions
Sinch claims that they provide innovative messaging solutions that address business challenges, evidenced by successful partnerships with many brands.

Novel

"Build digital wallet passes for eCommerce and retail."
Focused on Mobile Engagement & Messaging .
Novel enables marketers to connect with customers via Apple and Google wallet passes, directly on their phones. By using push notifications, marketers can bypass crowded email inboxes and SMS, driving engagement without needing a separate app. It's straightforward to integrate with tools like Shopify and expand loyalty programs.

Key Features & Benefits

Higher read rate
Novel claims that their push notifications have a higher read rate than Email & SMS, ensuring better customer engagement.
Seamless integration
Novel claims that their wallet passes easily integrate with existing retention tools for effortless customer engagement.
Loyalty enhancement
Novel claims that their multi-level pass configurations enhance loyalty programs for increased customer retention.
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