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Comparison Textual vs. Novel Email and SMS Marketing Vendor Comparison

Textual and Novel are Email and SMS Marketing vendors.

textual.com
Textual Enables product purchases via text messaging They have no reported specialities.

novel.com
Novel Build digital wallet passes for eCommerce and retail. They focus on Mobile Engagement & Messaging.

Textual or Novel?
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Textual

"Enables product purchases via text messaging"
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Textual simplifies mobile shopping by letting customers buy products with a single text. Marketers can use it to boost direct-to-consumer revenue with text-to-buy programs, offering instant purchasing on items. The platform integrates with existing systems, enabling seamless reordering and inventory control.

Key Features & Benefits

Friction-free buying experience
Textual claims that customers can purchase products instantly with just a text message, enhancing the buying experience.
High conversion rates
Textual claims that its text-to-buy platform achieves conversion rates between 5% to 20%, far superior to typical email campaigns.
Seamless integration
Textual claims that it easily integrates with platforms like Shopify, Salesforce Commerce Cloud, and Magento to streamline operations.

Novel

"Build digital wallet passes for eCommerce and retail."
Focused on Mobile Engagement & Messaging .
Novel enables marketers to connect with customers via Apple and Google wallet passes, directly on their phones. By using push notifications, marketers can bypass crowded email inboxes and SMS, driving engagement without needing a separate app. It's straightforward to integrate with tools like Shopify and expand loyalty programs.

Key Features & Benefits

Higher read rate
Novel claims that their push notifications have a higher read rate than Email & SMS, ensuring better customer engagement.
Seamless integration
Novel claims that their wallet passes easily integrate with existing retention tools for effortless customer engagement.
Loyalty enhancement
Novel claims that their multi-level pass configurations enhance loyalty programs for increased customer retention.
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