Vibes
"Integrates SMS, MMS, and mobile wallet communication."
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Updated 3 Days Ago
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3 Advocates
💰
2 Verified Clients
Vibes streamlines customer engagement through comprehensive mobile messaging solutions including SMS, MMS, RCS, and mobile wallet. It focuses on building lasting customer interactions and improving loyalty without app dependencies, using extensive analytics for campaign insights and optimization. Offers direct carrier connections for fast, reliable messaging delivery.
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Operations
at a Glance
Who are your typical customers?
Medium businesses
Large businesses
Enterprises
What verticals do your typical customers belong to?
Retail & E-commerce
Financial Services
Travel & Hospitality
How do you collect and monitor consumers and their data?
I can’t answer
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Weeks
What does a client need to install to start using your service?
Manual API Integration
How do you provide customer service?
Dedicated account manager
Email support
Phone support
How do brands measure the success of a campaign using your platform?
Customer Engagement
What integrations do you offer?
E-Commerce Platforms
CDPs
Consumer Messaging
What is your pricing model?
Subscription-based
Tiered pricing
Custom contract pricing
Email and SMS Marketing Q & A
Answers provided by Vibes
staff
and
vetted by Blurbs.
1.
Does your ESP integrate with our eCommerce platform (Shopify, Magento, Salesforce Commerce Cloud, BigCommerce, etc.)?
"It has several ESP integrations today."
2.
Can your platform integrate with our CDP, CRM, and paid media platforms for audience syncing?
"Yes. We have our own CDP but can integrate with external 3rd party CDP and CRMs."
3.
How does your platform handle audience segmentation and personalization?
"We handle customer segmentation, dynamic personalization and even AI recommendations."
4.
Do you offer AI-driven automation for lifecycle marketing (cart abandonment, post-purchase, win-back, etc.)?
"Yes, we offer AI automation and send time-optimization, along with content recommendations for higher conversion rates."
5.
How does your ESP support SMS, push notifications, and omnichannel messaging?
"We support messaging via SMS, MMS, push, App inbox, and mobile Wallet today."
6.
What built-in analytics and reporting features do you provide?
"We offer a dashboard with all kinds of analytics and reporting for your usage. Custom segementation and ways to pivot the data."
7.
How does your platform ensure high email deliverability and inbox placement?
"We do not support email today."
8.
What advanced personalization and dynamic content capabilities do you offer?
"We offer several personalization and dynamic content capabilities such as keyword based and more."
9.
How does your ESP handle first-party data, privacy compliance (GDPR, CCPA), and cookieless tracking?
"We are GDPR and CCPA compliant today."
10.
Do you offer AI-driven subject line optimization, predictive send times, or other machine learning enhancements?
"Yes to all of the above."