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Comparison Customer.io vs. SparkPost Shopping Journey Engagement Vendor Comparison

Customer.io and SparkPost are Email Marketing (ESP) vendors.

customer.io
Customer.io Automates personalized customer journeys across channels They focus on Segmentation & Audiences, Campaigns & Workflows, Campaigns & Workflows and Segmentatio...

sparkpost.com
SparkPost Email API platform sending at global scale. They focus on Transactional.

Customer.io or SparkPost?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Customer.io

"Automates personalized customer journeys across channels"
Focused on Segmentation & Audiences, Campaigns & Workflows, Campaigns & Workflows and Segmentation & Audiences .
Customer.io helps marketers automate personalized messaging using first-party data across multiple channels, including email, SMS, and in-app notifications. Its AI-driven insights improve message targeting and engagement. The drag-and-drop workflow builder lets users design complex marketing journeys with ease, integrating seamlessly with existing data systems.

Key Features & Benefits

Automate with unmatched flexibility
Customer.io claims that its 'Journeys' feature allows users to craft and automate messages with unmatched flexibility and customization.
Analyze with AI-powered insights
Customer.io claims that its insights and analytics are AI-powered to surface learnings and new areas of opportunity.
Connect seamlessly with integrations
Customer.io claims that it provides seamless integration with databases and applications for data-driven operations.

SparkPost

"Email API platform sending at global scale."
Focused on Transactional .
Bird offers a robust email API designed for high-volume senders. It ensures reliable deliverability with 99.99% uptime and adapts to ISP changes. The platform provides SDKs for easy integration, developer tools for customization, and real-time monitoring to prevent email delivery issues, making it essential for marketers navigating complex email landscapes.

Key Features & Benefits

High email deliverability
Bird claims that 40% of all B2B and B2C emails are delivered through their platform.
Scalable infrastructure
Bird claims that their infrastructure scales effortlessly from 100 to billions of emails.
Advanced analytics
Bird claims that their analytics platform provides 42 unique metrics for email performance optimization.
Compare all Email Marketing (ESP) Vendors Head-to-Head