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Comparison Klaviyo vs. Customer.io Email Marketing (ESP) Vendor Comparison

Klaviyo and Customer.io are Email Marketing (ESP) vendors.

klaviyo.com
Klaviyo Omnichannel marketing automation for customer engagement. They focus on Segmentation & Audiences, Campaigns & Workflows and Personalization & Content.

customer.io
Customer.io Automate personalized customer messaging journeys with data. They focus on Segmentation & Audiences, Campaigns & Workflows and Campaigns & Workflows.

Klaviyo or Customer.io?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Klaviyo

"Omnichannel marketing automation for customer engagement."
Focused on Segmentation & Audiences, Campaigns & Workflows and Personalization & Content .
Klaviyo centralizes data to drive personalized marketing across multiple channels. By leveraging AI, the platform automates messaging from email to social and SMS. It empowers marketers to unify data for personalized campaigns, helping streamline efforts while enhancing customer interaction. Real-time data fuels every marketing move.

Key Features & Benefits

Unified AI-driven platform
Klaviyo claims that their AI-first platform unifies marketing, service, and analytics for real-time personalization and growth.
Omnichannel engagement
Klaviyo claims that they provide smarter message delivery across various channels, seamlessly integrating AI for enhanced customer interaction.
Integration simplicity
Klaviyo claims that their platform integrates easily with over 350 apps, connecting entire tech stacks for cohesive data management.

Customer.io

"Automate personalized customer messaging journeys with data."
Focused on Segmentation & Audiences, Campaigns & Workflows and Campaigns & Workflows .
Customer.io simplifies the creation and automation of personalized customer journeys using first-party data. It allows marketers to integrate disparate data sources, craft tailored messages, and automate interactions across multiple channels like email, SMS, and in-app. AI-driven insights help refine strategies, discover opportunities, and optimize messaging effectiveness.

Key Features & Benefits

Data-driven personalization
Customer.io claims that its platform fuels personalized journeys using first-party data across all channels with AI-powered insights.
Seamless integrations
Customer.io claims that it allows real-time data sync and communication via APIs and webhooks with your existing tools.
Universal scalability
Customer.io claims that its platform is designed to help scale from small startups to large enterprises, minimizing operational overhead.
Compare all Email Marketing (ESP) Vendors Head-to-Head