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Comparison Twillio vs. Textedly Customer Service & Experience Vendor Comparison

Twillio and Textedly are SMS Marketing vendors.

twilio.com
Twillio Integrate communication channels with data and AI. They focus on Omnichannel Communication and Transactional.

textedly.com
Textedly Provides SMS and MMS text marketing services. They focus on Campaigns & Workflows.

Twillio or Textedly?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Twillio

"Integrate communication channels with data and AI."
Focused on Omnichannel Communication and Transactional .
Twilio helps marketers by offering a flexible platform that combines data, AI, and customer-preferred communication channels. This allows for personalized messaging, enhancing customer engagement across multiple touchpoints. It simplifies complex tasks like fraud prevention and data management, helping you stay agile in the chaotic MarTech world.

Key Features & Benefits

AI and data integration
Twilio claims that their platform seamlessly integrates AI with communications data for enhanced customer engagement.
Developer-friendly platform
Twilio claims that their platform is built for developers, offering tools and SDKs for efficient application building.
Infrastructure reliability
Twilio claims that their global infrastructure ensures reliable connectivity and scalability for customer experiences.

Textedly

"Provides SMS and MMS text marketing services."
Focused on Campaigns & Workflows .
Textedly helps marketers send targeted text messages quickly and effectively. Automate campaigns with features like drip campaigns and SMS keyword opt-ins. Use the platform to engage directly with large audiences and collect valuable customer feedback through text surveys.

Key Features & Benefits

High open rates
Textedly claims that 98% of text messages are read within 3 minutes, making it an effective communication tool.
Easy mass messaging
Textedly claims that businesses can send SMS to 10, 100,000, or even more contacts in seconds using their platform.
Exceptional customer service
Textedly claims that their customer service is unmatched, with support available seven days a week.
Compare all SMS Marketing Vendors Head-to-Head