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Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.

quantanite.com
Full Blurb
Quantanite
"Streamline operations with AI and human expertise"
Focused on Outsourced Contact Centers & Customer Service Operations .
Quantanite integrates AI and outsourcing to streamline sales, customer care, and data operations. They combine automation with human intelligence to increase conversion, retention, and growth. In a complex martech world, they offer practical solutions that adapt to businesses' dynamic needs rather than one-size-fits-all promises.
Exceptional customer experiences
Quantanite claims that they achieve outstanding customer satisfaction through a blend of personal touch and digital advancements.
Reduced operational costs
Quantanite claims that they immediately cut operational costs by using value-add resource models and streamlined operations.
Enhanced process efficiency
Quantanite claims that they enhance efficiency by utilizing AI-driven solutions in recruitment, training, and quality assurance.
sendbird.com
Full Blurb
Sendbird
"Delivers AI-based customer support on any channel."
Focused on AI Powered Customer Support .
Sendbird provides AI agents that offer 24/7 customer support across all digital channels. These agents handle routine inquiries, learn and adapt over time, and escalate complex issues to human agents. This approach improves response times, increases resolution rates, and integrates smoothly with existing customer support software.
Omnichannel Customer Engagement
Sendbird claims that their AI agents provide seamless, omnichannel support across mobile, web, social media, SMS, or email, 24/7.
High Customer Satisfaction
Sendbird claims a 96% CSAT achievement in telecommunication, attributing success to their feature-rich chat service.
Cost Savings
Sendbird claims that their solutions lead to a 43% estimated cost savings for companies, thanks to efficient AI integration.