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Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.

Emarsys
"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.
AI-powered personalized engagement
Emarsys claims to help marketers deliver AI-powered personalized omnichannel engagement that drives business outcomes.
Real-time data integration
Emarsys claims to bring together multiple data sources to personalize every interaction across all channels effectively.
Proven customer loyalty enhancement
Emarsys claims to actively engage customers and build brand loyalty with its native loyalty solution and dynamic strategies.
acoustic
"Enhancing customer engagement through real-time data signals"
Focused on Omnichannel Communication .
Acoustic helps marketers run effective cross-channel campaigns with customer lifecycle context. It harnesses real-time data and behavior signals. These insights fuel journey orchestration, allowing users to engage customers with precision across multiple channels like email, SMS, and mobile apps.