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Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.

app0.io
Full Blurb
App0
"Enhances eCommerce shopping with AI-powered assistance."
Focused on AI Shopping Agents .
App0 guides online shoppers through their journey using AI-driven tools. It answers questions via chat and FAQs, offers quizzes to provide personalized recommendations, and simplifies decisions with real-time product comparisons. This support minimizes human intervention and helps improve conversion rates, average order values, and customer retention for e-commerce brands.
Increases Customer Conversion Rates
App0 claims that 24% conversion rate is achieved after interaction with their AI Shopping Assistant.
Enhances Average Order Value
App0 claims that their AI provides a 33% increase in AOV over standard orders.
Resolves Customer Requests Autonomously
App0 claims that 78% of customer requests are resolved without human intervention by their AI.
sendbird.com
Full Blurb
Sendbird
"Delivers AI-based customer support on any channel."
Focused on AI Powered Customer Support .
Sendbird provides AI agents that offer 24/7 customer support across all digital channels. These agents handle routine inquiries, learn and adapt over time, and escalate complex issues to human agents. This approach improves response times, increases resolution rates, and integrates smoothly with existing customer support software.
Omnichannel Customer Engagement
Sendbird claims that their AI agents provide seamless, omnichannel support across mobile, web, social media, SMS, or email, 24/7.
High Customer Satisfaction
Sendbird claims a 96% CSAT achievement in telecommunication, attributing success to their feature-rich chat service.
Cost Savings
Sendbird claims that their solutions lead to a 43% estimated cost savings for companies, thanks to efficient AI integration.