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Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.

Emarsys
"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.
AI-powered personalized engagement
Emarsys claims to help marketers deliver AI-powered personalized omnichannel engagement that drives business outcomes.
Real-time data integration
Emarsys claims to bring together multiple data sources to personalize every interaction across all channels effectively.
Proven customer loyalty enhancement
Emarsys claims to actively engage customers and build brand loyalty with its native loyalty solution and dynamic strategies.
re:markable
"1:1 customer engagement through personalized messaging."
Focused on AI Powered Customer Support and Messaging & Real-Time Offers .
Remarkable AI helps marketers re-engage customers with 1:1 personalized messages across email, social, and SMS. It combines AI efficiency with human touch to turn support tickets into sales, actively engage on social platforms, and send tailored winback messages. It's all about fostering direct, meaningful customer interactions.
Personalized win-back messages
Remarkable AI claims that their personalized win-back messages generate 50x more revenue per recipient than traditional methods.
AI-human support blend
Remarkable AI claims that they convert nearly 10% of support tickets into sales by mixing AI efficiency with a human touch.
Proactive social engagement
Remarkable AI claims that their proactive social engagement strategy results in a 14% follow rate on social platforms.