Blurbs
comparison of Select VoiceCom and Sendbird
Learn about how these Customer Service & Experience vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Blurbs
comparison of Select VoiceCom and Sendbird
Learn about how these Customer Service & Experience vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Select VoiceCom
"Optimizes operations through call center outsourcing services."
Focused on
Outsourced Contact Centers & Customer Service Operations
.
Select VoiceCom offers diverse outsourcing solutions from the Philippines, streamlining business operations globally. Their expertise lies in handling inbound, outbound, and back-office tasks. This helps companies concentrate on core activities by delegating non-core functions like customer service, technical support, and data management to their specialized team.
Effective, clear communication
Select VoiceCom claims that their agents are Berlitz passers, ensuring seamless and clear communication with clients.
Qualified, expert staff
Select VoiceCom claims that their outsourcing team consists of highly qualified college graduates with specialized expertise.
Cost-effective, adaptable solutions
Select VoiceCom claims that they help businesses boost performance and reduce costs by offering affordable and flexible solutions.
Sendbird
"Delivers AI-based customer support on any channel."
Focused on
AI Powered Customer Support
.
Sendbird provides AI agents that offer 24/7 customer support across all digital channels. These agents handle routine inquiries, learn and adapt over time, and escalate complex issues to human agents. This approach improves response times, increases resolution rates, and integrates smoothly with existing customer support software.
Omnichannel Customer Engagement
Sendbird claims that their AI agents provide seamless, omnichannel support across mobile, web, social media, SMS, or email, 24/7.
High Customer Satisfaction
Sendbird claims a 96% CSAT achievement in telecommunication, attributing success to their feature-rich chat service.
Cost Savings
Sendbird claims that their solutions lead to a 43% estimated cost savings for companies, thanks to efficient AI integration.