Blurbs
comparison of Gladly and re:markable
Learn about how these Customer Service & Experience vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Blurbs
comparison of Gladly and re:markable
Learn about how these Customer Service & Experience vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Gladly
"Analyzes consumer behavior for targeted marketing decisions."
Focused on
Omnichannel Communication and AI Powered Customer Support
.
Redirecting helps marketers evaluate consumer behavior trends and make targeted marketing decisions. The platform simplifies data analysis, cutting through complexity with clear insights. It's all about making data-driven choices without getting lost in the noise. Easy to use tools streamline the process and enhance campaign effectiveness.
re:markable
"1:1 customer engagement through personalized messaging."
Focused on
AI Powered Customer Support and Messaging & Real-Time Offers
.
Remarkable AI helps marketers re-engage customers with 1:1 personalized messages across email, social, and SMS. It combines AI efficiency with human touch to turn support tickets into sales, actively engage on social platforms, and send tailored winback messages. It's all about fostering direct, meaningful customer interactions.
Personalized win-back messages
Remarkable AI claims that their personalized win-back messages generate 50x more revenue per recipient than traditional methods.
AI-human support blend
Remarkable AI claims that they convert nearly 10% of support tickets into sales by mixing AI efficiency with a human touch.
Proactive social engagement
Remarkable AI claims that their proactive social engagement strategy results in a 14% follow rate on social platforms.