Blurbs
comparison of Emarsys and Zowie
Learn about how these Customer Service & Experience vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Blurbs
comparison of Emarsys and Zowie
Learn about how these Customer Service & Experience vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Emarsys
"AI-driven personalized omnichannel customer engagement platform."
Focused on
Customer Engagement & Personalization
.
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.
AI-powered personalized engagement
Emarsys claims to help marketers deliver AI-powered personalized omnichannel engagement that drives business outcomes.
Real-time data integration
Emarsys claims to bring together multiple data sources to personalize every interaction across all channels effectively.
Proven customer loyalty enhancement
Emarsys claims to actively engage customers and build brand loyalty with its native loyalty solution and dynamic strategies.
Zowie
"Automate customer interactions with conversational AI agents."
Focused on
AI Powered Customer Support and AI Shopping Agents
.
Zowie helps marketers automate customer interactions with AI-powered agents that replace clicks with natural conversations. They can handle complex workflows and integrate with existing systems. This means faster resolutions, more personalized service, and the ability to manage increased ticket volumes without scaling staff. It’s automation that supports brand loyalty.
Increased efficiency and accuracy
Zowie claims that their AI Decision Engine ensures 100% accuracy, enhancing efficiency without sacrificing reliability.
Revenue growth through innovation
Zowie claims that their AI technologies have unlocked $3 million in new revenue through improved customer support.
Comprehensive customer interaction automation
Zowie claims their AI Agent automates complex workflows and delivers personalized support using best-in-class models.