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Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.

podium.com
Full Blurb
Podium
"AI assistant converts leads into loyal customers."
Focused on Omnichannel Communication .
Podium helps marketers by unifying all customer interactions into a single inbox. It uses AI to respond instantly, capture leads via SMS, webchat, and review sites, and automate follow-ups to drive repeat business without requiring substantial oversight.
Boosts your sales
Podium claims that their AI Employee increases your bottom line by up to 30%, enhancing customer satisfaction and driving sales.
Cuts response time
Podium claims that their AI cuts the median response time by 72%, reducing it from over 5 minutes to under 2 minutes.
Increases lead conversion
Podium claims that their AI doubles their lead response and closing rates, turning more leads into sales across various industries.
alby.com
Full Blurb
alby
"Enhances shopping with intelligent conversational guidance."
Focused on AI Shopping Agents .
This tool enables a retailer’s site visitors to engage in guided interaction for seamless product discovery and purchase. It allows them to build complete shopping lists, make side-by-side comparisons, and understand product compatibility without leaving the site. Thus, it acts as a persistent sales assistant aimed at increasing conversion rates.
conversational shopping guidance
alby claims that their AI Shopping Agent guides shoppers from discovery through conversion with conversational prompts and recommendations.
increased revenue per session
alby claims that its solutions increase revenue per session and boast a 30x+ ROI for clients, enhancing ecommerce success.
easy deployment & high value
alby claims that retailers see quick deployment and high value add, turning complex compatibility questions into high customer satisfaction.