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Learn about how these Customer Service & Experience vendors stack up against each other by checking out our blurbs, claims, and case studies.

activecampaign.com
Full Blurb
ActiveCampaign
"Automate personalized customer experiences across channels."
Focused on Omnichannel Communication .
ActiveCampaign streamlines marketing by automating personalized customer interactions across channels. Marketers can use tools for email, SMS, and WhatsApp messaging, along with CRM features, to enhance customer engagement. Automations reduce workload, enabling marketers to focus on strategic planning while intelligent agents manage campaign timing and personalization.
Automate growth effortlessly
ActiveCampaign claims that their platform automates personalized customer experiences, saving businesses 20 hours per month on average.
Seamless integration capability
ActiveCampaign claims that their platform integrates with 900+ tools, enabling efficient automations across your marketing stack.
Multi-channel customer engagement
ActiveCampaign claims that their solution enables businesses to reach audiences through email, SMS, and ads for better growth.
podium.com
Full Blurb
Podium
"AI assistant converts leads into loyal customers."
Focused on Omnichannel Communication .
Podium helps marketers by unifying all customer interactions into a single inbox. It uses AI to respond instantly, capture leads via SMS, webchat, and review sites, and automate follow-ups to drive repeat business without requiring substantial oversight.
Boosts your sales
Podium claims that their AI Employee increases your bottom line by up to 30%, enhancing customer satisfaction and driving sales.
Cuts response time
Podium claims that their AI cuts the median response time by 72%, reducing it from over 5 minutes to under 2 minutes.
Increases lead conversion
Podium claims that their AI doubles their lead response and closing rates, turning more leads into sales across various industries.