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Comparison Emarsys vs. DriveCX Customer Service & Experience Vendor Comparison

Emarsys and DriveCX are Marketing Automation vendors.

emarsys.com
Emarsys AI-driven personalized omnichannel customer engagement platform. They focus on Customer Engagement & Personalization and Omnichannel & Customer Engagement.

drivecx.com
DriveCX AI-driven growth platform for mid-sized companies. They focus on Ambassador Management, Influencer Management and Data Integration & Workflow Automatio...

Emarsys or DriveCX?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

DriveCX

"AI-driven growth platform for mid-sized companies."
Focused on Ambassador Management, Influencer Management and Data Integration & Workflow Automation .
DriveCX helps mid-sized retail and service brands to tackle major challenges with an AI-powered platform. It enhances customer loyalty, reduces employee turnover, and manages operational costs. The tool offers real-time insights, personalized promotions, and automated operations. By targeting key business areas, it simplifies management and boosts profitability.
10 Operational Details
Who are your typical customers?
Large businesses
Enterprises
Medium businesses
What verticals do your typical customers belong to?
Retail & E-commerce
Automotive
Home Service companies, Hospitality
How do you collect and monitor consumers and their data?
API
real-time digital engagement
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Days
What does a client need to install to start using your service?
N/A
How do you provide customer service?
Dedicated account manager
Email support
Self-service knowledge base
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
Consumer Messaging
Custom APIs & Webhooks
What is your pricing model?
Subscription-based
Tiered pricing
Custom contract pricing

Key Features & Benefits

Enhanced Customer Retention
DriveGrowthWith.AI claims that their AI-powered tools can boost customer retention by up to 35% using real-time manager alerts.
Higher Marketing ROI
DriveGrowthWith.AI claims that personalized promotions increase marketing ROI by more than 800%, with fewer discounts needed.
Increased Productivity
DriveGrowthWith.AI claims that AI-powered performance coaching can improve management productivity by up to 52%, increasing profitability.

Emarsys

"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization and Omnichannel & Customer Engagement .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.

Key Features & Benefits

Higher channel adoption
SAP Emarsys claims that organizations using their platform experience higher channel adoption, greater productivity, and reduced IT costs.
Impressive customer reach
SAP Emarsys claims that John Frieda achieved 4X greater customer reach through their product launch using their platform.
Award-winning technology
SAP Emarsys claims that for the sixth year, it is a leader in the Gartner Magic Quadrant for Personalization Engines.
Compare all Marketing Automation Vendors Head-to-Head