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Comparison Emarsys vs. Sharpspring Customer Service & Experience Vendor Comparison

Emarsys and Sharpspring are Marketing Automation vendors.

emarsys.com
Emarsys AI-driven personalized omnichannel customer engagement platform. They focus on Customer Engagement & Personalization and Omnichannel & Customer Engagement.

sharpspring.com
Sharpspring Integrates marketing automation and CRM in one platform. They focus on Omnichannel & Customer Engagement.

Emarsys or Sharpspring?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Emarsys

"AI-driven personalized omnichannel customer engagement platform."
Focused on Customer Engagement & Personalization and Omnichannel & Customer Engagement .
SAP Emarsys provides AI-driven personalized omnichannel marketing tools for diverse industries. It integrates multiple channels like email, SMS, and web for individual customer targeting. The platform uses customer data effectively while offering marketing automation and detailed analytics. Its native loyalty solution further strengthens customer-brand relationships.

Key Features & Benefits

Higher channel adoption
SAP Emarsys claims that organizations using their platform experience higher channel adoption, greater productivity, and reduced IT costs.
Impressive customer reach
SAP Emarsys claims that John Frieda achieved 4X greater customer reach through their product launch using their platform.
Award-winning technology
SAP Emarsys claims that for the sixth year, it is a leader in the Gartner Magic Quadrant for Personalization Engines.

Sharpspring

"Integrates marketing automation and CRM in one platform."
Focused on Omnichannel & Customer Engagement .
SharpSpring simplifies marketing automation and CRM with a unified platform. It combines email, social, and sales automation, capturing and analyzing customer data. Customizable campaigns, robust tracking, and easy integration help marketers streamline processes and optimize sales funnels. Ideal for agencies and SMBs needing integrated tools without multiple software headaches.

Key Features & Benefits

Consolidated toolset efficiency
SharpSpring claims that it eliminates the inefficiencies of using multiple systems by combining marketing and sales tools into one platform.
Affordability of full features
SharpSpring claims that it offers a full feature set for a fraction of the cost compared to leading competitors, providing value for SMBs and agencies.
Comprehensive buyer engagement
SharpSpring claims that its platform supports businesses to understand buyer needs, personalize interactions, and win customers at scale.
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