Zenkraft claims that its self-service returns allow customers to generate return labels directly within their My Account in Commerce Cloud, enhancing customer satisfaction and reducing support burden.
automated tracking updates
Zenkraft claims that its automated tracking updates shipment statuses every hour, providing real-time updates via branded emails and through communities or Commerce Cloud.
estimated delivery dates
Zenkraft claims that its estimated delivery dates feature helps businesses convert more customers at checkout with more delivery options and reliable estimated delivery times.
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