Blurbs
comparison of OpenText (formerly Liaison Technologies) and frate
Learn about how these Fulfillment, Returns, & 3PL vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
Blurbs
comparison of OpenText (formerly Liaison Technologies) and frate
Learn about how these Fulfillment, Returns, & 3PL vendors stack up against each other
by
checking out our blurbs,
claims, and case studies.
OpenText (formerly Liaison Technologies)
"AI-enhanced information management solves business challenges efficiently."
Focused on
Integration & Data Flow Infrastructure
.
OpenText provides comprehensive AI-driven solutions for managing and leveraging vast amounts of data securely, streamlining business operations. Its platform connects information with action, supporting decision-making with real-time analytics, workflow automation, and secure collaboration, aiming to improve productivity, security, and business insights in a changing marketplace.
Using AI for scalability
OpenText claims that their AI-driven platforms enhance scalability and automation across various business processes.
Improve cybersecurity posture
OpenText claims that their solutions improve security posture with advanced AI-based threat detection and response.
Enhancing customer experiences
OpenText claims that their AI-powered tools elevate customer communications and experience for greater success.
frate
"Automates returns, reduces costs, enhances customer experience"
Focused on
Returns Optimization & Management
.
Frate simplifies returns for Shopify retailers by automating processes and optimizing logistics. It integrates directly with Shopify POS, focusing on personalized exchanges and fraud prevention. Frate enables flexible shipping options like peer-to-peer and box-free drop-offs, ultimately aimed at decreasing refund frequency and improving customer satisfaction.
Automated, Intelligent Returns
Frate claims that their AI-driven returns portal reduces refunds, eliminates fraud, and delights customers while reducing reverse-logistics costs.
AI-powered Fraud Prevention
Frate claims that their AI condition assessment leads to 98% less fraudulent returns, protecting the bottom line of businesses.
Fully Customizable Portal
Frate claims that their return portal can be fully customized to meet any brand's policy, enhancing the customer experience.