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Comparison Route vs. frate Fulfillment, Returns, & 3PL Vendor Comparison

Route and frate are Fulfillment, Returns, & 3PL vendors.

route.com
Route Streamline post-purchase protection and tracking services. They focus on Shipping Software & Solutions.

frate.com
frate Automates returns, reduces costs, enhances customer experience They focus on Returns Optimization & Management.

Route or frate?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

Route

"Streamline post-purchase protection and tracking services."
Focused on Shipping Software & Solutions .
Route helps brands and customers manage shipping problems with protection and immediate resolution. It consolidates package tracking across channels and uses AI to recommend products during the tracking process. Their carbon-neutral shipping aligns with eco-conscious consumer values, enhancing brand loyalty.

frate

"Automates returns, reduces costs, enhances customer experience"
Focused on Returns Optimization & Management .
Frate simplifies returns for Shopify retailers by automating processes and optimizing logistics. It integrates directly with Shopify POS, focusing on personalized exchanges and fraud prevention. Frate enables flexible shipping options like peer-to-peer and box-free drop-offs, ultimately aimed at decreasing refund frequency and improving customer satisfaction.

Key Features & Benefits

Automated, Intelligent Returns
Frate claims that their AI-driven returns portal reduces refunds, eliminates fraud, and delights customers while reducing reverse-logistics costs.
AI-powered Fraud Prevention
Frate claims that their AI condition assessment leads to 98% less fraudulent returns, protecting the bottom line of businesses.
Fully Customizable Portal
Frate claims that their return portal can be fully customized to meet any brand's policy, enhancing the customer experience.
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