YotPo
"Retention strategies using SMS, email, reviews, loyalty."
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Yotpo connects marketers with shoppers through SMS, email, and loyalty programs. It focuses on retention by integrating customer feedback and personalized engagement at every stage of the buyer's journey, making it easier to understand and optimize experiences that resonate well with target audiences.
10 Operational Details
Who are your typical customers?
Small businesses
Medium businesses
Large businesses
What verticals do your typical customers belong to?
Retail & E-commerce
Consumer Goods
Food & Beverage
How do you collect and monitor consumers and their data?
Other
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Weeks
What does a client need to install to start using your service?
Install technology
Provide data
How do you provide customer service?
Dedicated account manager
Live chat
Email support
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
CDPs
Digital Advertising
What is your pricing model?
Subscription-based
Pay-per-use
Custom contract pricing
Key Features & Benefits
Customer Reviews
Yotpo claims that their review platform enhances sites with AI-driven displays of quality reviews and customizable galleries.
Loyalty Programs
Yotpo claims that their loyalty and referrals product motivates customers with rewards and turns them into brand advocates.
Retention Data
Yotpo claims that their platform provides a single view of customer data, enabling brands to understand and engage throughout the journey.