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Comparison Segment vs. Hightouch Customer Data Platform (CDP) Vendor Comparison

Segment and Hightouch are Customer Data Platform (CDP) vendors.

segment.com
Segment Connect and unify customer data for insights. They have no reported specialities.

hightouch.com
Hightouch Transforms data warehouses into actionable marketing platforms. They have no reported specialities.

Segment or Hightouch?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

segment.com
Full Blurb

Segment

"Connect and unify customer data for insights."
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Twilio Segment helps marketers by seamlessly integrating customer data from multiple sources using a single API. Streamline data collection and enhance profile enrichment, enabling tailored marketing efforts. It ensures privacy compliance while unifying data across all channels, offering a complete, real-time customer view for precise targeting.

Key Features & Benefits

ranked #1 CDP
Twilio Segment claims that it is ranked #1 Customer Data Platform four years in a row per IDC (2019-2022)
12.1 trillion events
Twilio Segment claims that it processed 12.1 Trillion API calls in 2023, showcasing its high-performance capabilities
12,696 unique events
Twilio Segment claims that it tracked 12,696 unique events, highlighting its ability to capture comprehensive customer data
hightouch.com
Full Blurb

Hightouch

"Transforms data warehouses into actionable marketing platforms."
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Hightouch brings data and AI together, making marketing operations smarter. Marketers can sync data from a warehouse, build audiences, and personalize experiences in real-time. This cuts down on manual tasks and lets marketing teams create seamless customer journeys, enhancing engagement without the need for IT-heavy processes.

Key Features & Benefits

utilizes existing data warehouses
Hightouch claims its Composable CDP leverages existing data warehouses to provide flexible, quick-to-deploy, self-serve marketing tools.
AI-powered personalized experiences
Hightouch claims its AI Decisioning platform provides 1:1 personalized experiences without the need for manual segmentation.
extensive tool integrations
Hightouch claims to offer 250+ integrations across various tools, eliminating the need to build and maintain data pipelines.
Compare all Customer Data Platform (CDP) Vendors Head-to-Head