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Learn about how these Ecommerce Friction Resolutions vendors stack up against each other by checking out our blurbs, claims, and case studies.

webeyez.com
Full Blurb
Webeyez
"Detects and resolves eCommerce conversion issues swiftly"
Focused on Performance & Attribution Analytics .
Webeyez helps marketers pinpoint where shoppers struggle on their sites, using real-time data. By analyzing user behavior, it uncovers specific problems holding back conversions. The platform bridges communication gaps between marketing and development teams, ensuring friction points are quickly identified and resolved, leading to smoother customer experiences.
Who are your typical customers?
Small businesses
Medium businesses
Large businesses
What verticals do your typical customers belong to?
Retail & E-commerce
Travel & Hospitality
Automotive
How do you collect and monitor consumers and their data?
Javascript
Local Storage
Behavioral
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Days
What does a client need to install to start using your service?
Install technology
How do you provide customer service?
Dedicated account manager
Live chat
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
What is your pricing model?
Subscription-based
Tiered pricing
Free trial or freemium model
hotjar.com
Full Blurb
Hotjar
"Reveals real user behavior on your website."
.
Hotjar helps marketers understand user behavior with heatmaps, session recordings, and feedback tools. It goes beyond just numbers to reveal where users click, scroll, and drop off. This insight lets you refine your site for better engagement and conversions without the guesswork.
Comprehensive tool suite
Hotjar claims that their platform combines multiple tools in one, offering heatmaps, recordings, feedback, and surveys.
Direct user feedback
Hotjar claims that their surveys provide a direct avenue to understand customer satisfaction and churn reasons effectively.
User session insights
Hotjar claims that their session recordings allow businesses to visualize user interactions to identify and resolve conversion issues.