Webeyez
"Detects and resolves eCommerce conversion issues swiftly"
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Updated 3 Days Ago
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3 Advocates
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2 Verified Clients
Webeyez helps marketers pinpoint where shoppers struggle on their sites, using real-time data. By analyzing user behavior, it uncovers specific problems holding back conversions. The platform bridges communication gaps between marketing and development teams, ensuring friction points are quickly identified and resolved, leading to smoother customer experiences.
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Operations
at a Glance
Who are your typical customers?
Small businesses
Medium businesses
Large businesses
What verticals do your typical customers belong to?
Retail & E-commerce
Travel & Hospitality
Automotive
How do you collect and monitor consumers and their data?
Javascript
Local Storage
Behavioral
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Days
What does a client need to install to start using your service?
Install technology
How do you provide customer service?
Dedicated account manager
Live chat
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
What is your pricing model?
Subscription-based
Tiered pricing
Free trial or freemium model
Ecommerce Friction Resolutions Q & A
Answers provided by Webeyez
staff
and
vetted by Blurbs.
1.
What types of eCommerce friction issues does your platform detect (checkout errors, slow load times, UX issues, rage clicks, etc.)?
"evet failures like login, registration, add to cart, remove from cart, add to favorites, place order, billing info, JS errors, failed network callss, dead click, rage click, click error"
2.
How does your platform collect and analyze user behavior data?
"Our JS code collects user behaviour from individual browsers and sends it to the Webeyez servers. ML and AI algorithms tranform the data collected to insights and opportunities."
3.
Can your platform integrate with existing eCommerce platform, analytics tools, and MarTech stack? Which ones?
"Webeyez integrates in to ANY ecommerce platofrm, including home grown ones"
4.
Do you provide real-time alerts for critical issues like checkout failures or payment errors?
"Yes we do. Alerts are part of the core stack."
5.
How does your platform help prioritize friction points based on revenue impact?
"Webeyez detects the biggest opportunities based on the lost revenue model we have developed."
6.
What level of segmentation and filtering do you offer for analyzing different user groups?
"Webeyez offeres a very granualr segmentation engine. Page, country, device, userid, event success, event failed, click on element, http request, JS error, failed network call, purchase (yes/no), coupon code and more"
7.
Can your platform track and compare friction trends over time?
"Yes it can"
8.
Does your platform offer AI-driven recommendations for resolving friction points?
"yes it does"
9.
Can your platform quantify the financial impact of resolving friction points?
"Yes, we calculate the lost revenue for each opportunity"
10.
Do you offer session replay and heatmaps to visualize user struggles in real-time?
"yes we do"