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Comparison LiveAgent vs. Plivo Chatbots & Live Chat Vendor Comparison

LiveAgent and Plivo are Chatbots & Live Chat vendors.

ladesk.com
LiveAgent Streamline customer service with a unified platform. They focus on Customer Support Automation.

plivo.com
Plivo Automate customer engagement using AI agents platform. They focus on Custom AI Agents & Infrastructure and Transactional.

LiveAgent or Plivo?
Explore Blurb’s unbiased comparison, created for our community and packed with details that matter for your buying decisions.

ladesk.com
Full Blurb

LiveAgent

"Streamline customer service with a unified platform."
Focused on Customer Support Automation .
LiveAgent integrates multiple communication channels into one hub for simpler customer support. It consolidates emails, chats, calls, and social media interactions in a single interface. This helps teams respond quickly, handle more tickets, and connect seamlessly with customers across various platforms.
plivo.com
Full Blurb

Plivo

"Automate customer engagement using AI agents platform."
Focused on Custom AI Agents & Infrastructure and Transactional .
Plivo helps marketers automate customer interactions using AI agents available on various channels. No code needed. This platform quickly builds custom agents to handle calls, texts, and chat. Real-time integration with existing tools streamlines engagement, keeping conversations natural and on-brand.

Key Features & Benefits

Effortless customization
Plivo claims that its no-code platform empowers you to build and customize AI agents easily.
Authentic voice interaction
Plivo claims that its AI provides natural, human-like voice interactions on multiple channels.
Multi-channel integration
Plivo claims that its platform supports seamless integration across voice, SMS, WhatsApp, and chat.
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