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Netcore Unbxd simplifies ecommerce search with AI-driven personalization and real-time adaptations. It identifies user intent, enabling precise search results. Their no-code tools let merchandisers control campaigns, while visual search boosts engagement. They adapt to shopper behavior instantly, improving conversion rates for ecommerce businesses.
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Unbxd Inc's Website Claims...
Our bot logged these claims from Unbxd Inc's website.
AI-powered search capabilities
UNBXD claims that their AI-powered search and browse solutions can decode complex search queries to boost conversions and revenue.
Personalization for engagement
UNBXD claims that real-time personalization supports upsells, allowing dynamic product recommendations based on browsing patterns.
Intelligent merchandising tools
UNBXD claims that easy-to-use merchandising tools enable product promotion and marketing without developer support.
BlurbSTAR Case Study
DoctorOnCall & Netcore Unbxd
Netcore Unbxd amplified DoctorOnCall's e-commerce performance effectively.
24.10%
Increase in average order value.
53.15%
Reduction in bounce rate.
1.
Situation
DoctorOnCall's eCommerce Challenge
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Struggling with high bounce rates.
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Needed to enhance user experience.
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Sought improved KPI tracking.
DoctorOnCall, aiming to bolster its healthcare service accessibility, was confronted with challenges such as high bounce rates and suboptimal customer engagement on their e-commerce platform. Despite steady growth in the health tech industry, increasing average order value and enhancing the website user experience were imperative. The company also needed a way to effectively track and analyze key performance indicators to drive their business growth. Ensuring essential items' visibility on their platform was crucial to cater to the marketplace's needs in the health sector.
2.
Task
Improving Healthcare E-commerce
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Integrate AI for enhanced UX.
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Increase average order values.
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Maximize revenue via insights.
DoctorOnCall was tasked with the objective of integrating advanced technology to boost their platform's customer experience and sales conversion. Specifically, they aimed to leverage AI-driven solutions to minimize bounce rate while increasing average order values. Key to this mission was adopting a system that could provide insights into user behavior, enabling them to pursue targeted strategies to drive business growth. Additionally, they desired a method to maximize revenue by enhancing the visibility of important products and effectively understanding user intents through search queries, including long-tail searches.
3.
Action
AI-Powered Solution Implementation
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Deployed advanced AI solutions.
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Enhanced search and merchandising.
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Real-time analytics for improvement.
DoctorOnCall partnered with Netcore Unbxd to deploy an AI-powered suite, which included advanced search and browsing capabilities, AI-driven analytics, and personalized customer experiences on their platform. The systems implemented used dynamic ranking, personalized merchandising, and real-time analytics to enhance how users engaged with the platform. By focusing on zero-results page reduction and understanding user intents with long-tail queries, they could increase product findability and relevance. The AI models powered a KPI-driven merchandising workbench that allowed DoctorOnCall to effectively visualize their performance indicators, allowing for strategic adjustments and identification of growth opportunities.
4.
Result
Enhanced Engagement and Conversion
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53.15% reduction in bounce rate.
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Surge in average order value.
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Conversion rates increased by 13.48%.
The technological integration with Netcore Unbxd resulted in substantial improvements for DoctorOnCall. They experienced a significant reduction in their bounce rate by 53.15%, highlighting the effectiveness of a more engaging and relevant user experience. Furthermore, average order values surged by 24.10%, showcasing the success of personalized merchandising and dynamic product placement strategies. Conversion rates saw an uplift of 13.48%, indicating increased customer satisfaction and buying intent. The enhanced visibility of crucial pharmacy items directly tied to their business goals contributed to improved performance and growth within the healthcare e-commerce sector.
Keywords
NETCORE UNBXD
DOCTORONCALL
AI-DRIVEN ANALYTICS
E-COMMERCE OPTIMIZATION
HEALTH TECH SOLUTIONS
KPI TRACKING
PERSONALIZED MERCHANDISING
BOUNCE RATE REDUCTION
AVERAGE ORDER VALUE INCREASE
CONVERSION RATE IMPROVEMENT
DAM, MRM, & PIM Q & A
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