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Updated 3 Days Ago
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2 Verified Clients
Exhance connects marketers to a marketplace of offers and rewards, turning transaction pages into revenue and loyalty opportunities. It provides cashback and branded programs without disrupting the customer journey, helping businesses benefit from ancillary revenue streams. Easy integration means no heavy IT lift required.
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Exhance's Website Claims...
Our bot logged these claims from Exhance's website.
Unlock new revenue streams
Exhance claims that they boost your bottom line by unlocking new ancillary revenue and driving repeat purchases.
Simple implementation required
Exhance claims that their solutions are straightforward, requiring minimal IT resources and don't disrupt customer journeys.
Enhance customer loyalty
Exhance claims that they can drive repeat transactions and grow your loyalty program with their end-to-end solutions.
BlurbSTAR Case Study
Exhance & Leading Daily Deals Marketplace
Marketplace increased revenue without affecting customer experience.
4%
Increased Profitability
25%
Profit Margin Increase
1.
Situation
Daily Deals Marketplace Faces Challenges
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Popular daily deals marketplace seeks growth.
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No additional investments wanted for growth.
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Balance needed between profit and customer experience.
A leading online marketplace specializing in daily deals across travel, dining, and entertainment faced specific growth challenges. Despite their popularity, they sought ways to increase revenue and profitability without additional investments or disruptions to their operations. They required a strategy that would ensure sustained growth by effectively balancing customer experience with profitability. This was the context under which they partnered with Exhance to explore and implement innovative solutions.
2.
Task
Implement Revenue-Enhancing Programs
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Design solution for secondary revenue.
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Avoid operational disruptions in revenue generation.
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Balance profitability and customer experience.
Exhance was tasked with designing and implementing solutions that would assist the marketplace in generating secondary revenue streams. The goal was to achieve this without causing any operational disruptions or needing more investments. Additionally, there was a need for a marketing tool that wouldn't compromise the customer experience while enhancing profitability. This called for innovative solutions that could seamlessly integrate into existing customer journeys and broaden the revenue spectrum for the marketplace.
3.
Action
Solutions with High ROI Potential
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Implemented subscription cashback program on confirmation pages.
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Introduced upsell leisure rewards for higher revenue.
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Simple integration with minimal management required.
Exhance introduced a market-leading subscription cashback program which was offered to customers on their confirmation pages. This strategic placement enhanced the program's visibility and potential across all service areas. Furthermore, an upsell leisure rewards product was presented on subscription acknowledgement pages and to existing members, capturing additional revenue. These actions allowed the marketplace to market lower cash margin, higher frequency products efficiently. The solution was simple to implement, required minimal management resources, and did not affect core site revenues.
4.
Result
Significant Profitability and Revenue Gains
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Profitability increased by 4%.
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33% of partners saw new revenue growth.
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Profit margin rose by 25%.
The implementation of Exhance's solutions resulted in substantial financial gains for the marketplace. Profitability increased by 4%, demonstrating the effectiveness of the implemented strategies. Furthermore, 33% of the partners reported ancillary revenue from the new setups. The profit margin saw a significant upturn with a 25% rise, showcasing the success and ease of deploying these enhanced revenue solutions without impacting primary revenue streams. These results underscored the value of innovative martech solutions in driving profitability.
Keywords
DAILY DEALS MARKETPLACE
REVENUE ENHANCEMENT
SUBSCRIPTION CASHBACK PROGRAM
UPSELL LEISURE REWARDS
PROFIT MARGIN INCREASE
Post Purchase Engagement Q & A
Exhance hasn't answered their category questions yet.
1.
What post-purchase touchpoints do you support (order tracking, delivery updates, SMS/email notifications, personalized upsells, etc.)?
Exhance has not completed their Blurbs FAQs
2.
How does your platform integrate with our eCommerce and fulfillment stack (Shopify, Magento, WooCommerce, NetSuite, 3PLs, WMS, etc.)?
Exhance has not completed their Blurbs FAQs
3.
Can your platform provide branded, customized tracking pages instead of generic carrier tracking?
Exhance has not completed their Blurbs FAQs
4.
Do you support AI-driven estimated delivery date calculations and proactive delay notifications?
Exhance has not completed their Blurbs FAQs
5.
How do you enable post-purchase marketing and retention strategies (upsells, cross-sells, loyalty integration, product recommendations)?
Exhance has not completed their Blurbs FAQs
6.
What analytics and reporting do you offer on delivery performance, customer engagement, and post-purchase behavior?
Exhance has not completed their Blurbs FAQs
7.
Do you provide an automated returns and exchanges workflow to streamline the process?
Exhance has not completed their Blurbs FAQs
8.
How does your platform handle multi-carrier tracking and international shipments?
Exhance has not completed their Blurbs FAQs
9.
How do you handle customer support automation for post-purchase inquiries (chatbots, AI-driven FAQs, automated ticketing)?
Exhance has not completed their Blurbs FAQs
10.
Do you integrate with loyalty and referral programs to encourage repeat purchases?
Exhance has not completed their Blurbs FAQs