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Learn about how these Clientelling and CRM vendors stack up against each other by checking out our blurbs, claims, and case studies.

conferwith.io
Full Blurb
Conferwith
"Connects customers via live shoppable video calls."
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Confer With is all about enhancing customer engagement through live video shopping. It connects customers with real product experts for personalized shopping experiences, accessible across any online channel. Combining human interaction with shoppable features makes it easier for customers to make confident and informed purchasing decisions.
Cool Vendor Recognition
Confer With claims that being named a Gartner® 2024 Cool Vendor positions them as an innovative leader in digital commerce.
High Customer Satisfaction
Confer With claims that their industry-leading CSAT of 92 underscores their strong customer satisfaction in video shopping experiences.
Easy Integration Process
Confer With claims that their native experience and simple onboarding make product integration seamless for retailers.
freshworks.com
Full Blurb
Freshworks
"AI-powered customer and IT service management solutions"
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Freshworks provides straightforward AI-driven tools to manage customer and IT services efficiently. These tools cut through typical service delivery complexities, freeing up marketers to focus on strategic initiatives rather than operational headaches. It’s about simplifying tasks, improving responsiveness, and maximizing resources with automation.
Effortless customer support
Freshworks claims that Freshdesk provides effortless service and support, delighting both customers and agents.
Intuitive, integrated IT management
Freshworks claims that Freshservice offers modern and intuitive IT service management for seamless operations.
AI-powered productivity boost
Freshworks claims that Freddy AI enhances productivity by offering always-on, conversational service solutions.