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Learn about how these Ecommerce Friction Resolutions vendors stack up against each other by checking out our blurbs, claims, and case studies.

Noibu
"Detect and solve ecommerce errors before impact."
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Noibu helps ecommerce sites avoid revenue loss by detecting and resolving site errors quickly. It continuously monitors for browser crashes, JavaScript issues, API failures, and checkout disruptions in real time. Advanced tools let teams prioritize and fix critical problems, improving the customer experience.
Detects all eCommerce errors
Noibu claims that it can detect 100% of all eCommerce errors on your site, even those that customers don't report, preventing revenue loss.
Prioritizes meaningful bugs
Noibu claims that it can help prioritize critical errors that negatively impact customers and conversions by surfacing meaningful bugs.
Enhances technical data
Noibu claims that it can help developers resolve errors faster by providing detailed web session information for each error.
Hotjar
"Reveals real user behavior on your website."
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Hotjar helps marketers understand user behavior with heatmaps, session recordings, and feedback tools. It goes beyond just numbers to reveal where users click, scroll, and drop off. This insight lets you refine your site for better engagement and conversions without the guesswork.
Comprehensive tool suite
Hotjar claims that their platform combines multiple tools in one, offering heatmaps, recordings, feedback, and surveys.
Direct user feedback
Hotjar claims that their surveys provide a direct avenue to understand customer satisfaction and churn reasons effectively.
User session insights
Hotjar claims that their session recordings allow businesses to visualize user interactions to identify and resolve conversion issues.