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Learn about how these Shopping Journey Engagement vendors stack up against each other by checking out our blurbs, claims, and case studies.

Metrical
"AI-powered ecommerce personalization for increased sales."
Focused on Messaging & Real-Time Offers .
Metrical uses AI to analyze real-time ecommerce behavior, predicting which visitors need a shopping nudge. It personalizes messages to increase conversion and reduce dependency on discounts. Marketers use Metrical to optimize campaigns continuously through deep AI insights and A/B testing, aligning messages with consumer purchase likelihood.
Who are your typical customers?
Large businesses
Enterprises
What verticals do your typical customers belong to?
Retail & E-commerce
Financial Services
Travel & Hospitality
How do you collect and monitor consumers and their data?
Javascript
Is your platform CCPA and GDPR compliant?
Yes
What is your standard 'time-til-live' for clients?
Days
What does a client need to install to start using your service?
Install technology
How do you provide customer service?
Dedicated account manager
Email support
Phone support
How do brands measure the success of a campaign using your platform?
Performance
Customer Engagement
Revenue Growth
What integrations do you offer?
E-Commerce Platforms
CDPs
Custom APIs & Webhooks
What is your pricing model?
Subscription-based
AI predicts hesitation
Metrical claims that their AI predicts when shoppers are about to leave the website, allowing targeted engagement to boost conversion.
Personalized messaging
Metrical claims to deliver personalized messaging to shoppers based on their behavior and needs, improving the customer experience.
Increased revenue
Metrical claims their solution drives incremental revenue, customer loyalty, and higher ROAS without using cookies or personal data.
1440
"Streamline customer conversations across multiple channels seamlessly."
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1440.io integrates all customer interactions into a single Salesforce-native platform, helping marketers manage and engage across multiple digital touchpoints. The tool allows for unified conversations, translating messages automatically, and tailoring experiences with ease. It facilitates personalized, multichannel interactions without juggled interfaces.
Omnichannel Management Leader
1440 claims that their platform simplifies omnichannel customer engagement as the only Salesforce Native tool for this purpose.
AI-Enhanced Customer Service
1440 claims that their AI-powered chatbots resolve issues faster by qualifying customer info and deflecting calls before agent handoff.
Personalized Marketing Effectiveness
1440 claims that their conversational commerce increases ROAS by enabling user interaction at moments of interest for higher conversion.